CUSTOMER SUPPORT

  • If you have a new account please see your confirmation email which has answers to the most common questions.
  • If you have questions about using the Cpanel Control Panel, please see the help section in the control panel for detailed help.
  • If you have recently made any changes before the problems started please let us know what was done, it can make troubleshooting much easier.
  • When filing a trouble ticket please include
    1) What problem are you seeing
    2) When did you first notice the problem.
    3) Include any information about configuration,
    software brands and version, etc. that may be relevant and especially any changes you may have made recently. These can make troubleshooting much quicker.

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If you do not receive a response in 24 hours your email address may not be working or you may be over-filtering spam. You should resubmit your request using another email address that is known to work or send an email directly to support@subdimensionhosting.com

 

 
     
 

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